Patient Information
Complete care for you and your family
At Harbor Lights Dental Care, our caring doctors and staff make your health and peace of mind our top priority. We understand that diagnosis, treatment, procedures and insurance coverage can sometimes be confusing if not approached with comprehensive communication and care. Our experienced team takes time to ensure your complete comfort and understanding. Read more below on our unique approach to information, transparency and patient communication.
First-Visit Expectations
Not sure what to expect at your first visit with Harbor Lights Dental Care? Our Team makes it simple and stress-free. From the moment you check-in, our friendly staff will guide you through each step. You’ll get a full exam, including digital X-rays, a gum health check, and plenty of time to talk about your goals. No pressure—just honest answers and personalized care. Dr. Pellegrom takes extra time to get to know each patient on a personal level—because afterall, we're all members of the same community! Afterward, we’ll walk you through your options and set up a follow-up that fits your schedule. Whether you need a routine cleaning or a full treatment plan, we’re here to make sure you feel informed and comfortable from day one.
Efficient Check-In
We know your time matters, so we make check-in quick and easy. You can fill out new patient forms online or in-office—whatever works best for you. Prefer text, email, or a quick call? We offer communication your way to keep things simple.
Our friendly staff is here to welcome you, answer questions, and make sure everything runs smoothly. We respect your time with on-time appointments and the flexibility to meet your schedule. From your first visit on, you’ll get personal service that feels thoughtful, not rushed.
Comprehensive Care
Your first visit is more than a quick check—it’s a fresh start. You’ll sit down one-on-one with the dentist for a thorough consultation that covers your health history, current concerns, and future goals. Whether it’s a transfer of care or your first dental visit in years, we treat each patient with courtesy and respect.
We take time to explain everything clearly, focus on patient education, and discuss your financial preferences so nothing feels unclear or rushed. Most importantly, we use this time to foster a relationship built on trust, not pressure.
Friendly Follow-Up
Before you head out, we make sure everything’s clear and easy to manage. We review your insurance coverages, explain options, and help to navigate any questions so you can maximize benefits without stress. We also check in on your financial preferences to make sure your care works for your budget. Then we’ll schedule your follow-up at a time that fits your life.
Our goal is simple: make sure every patient is progressing comfortably with a plan designed to meet their needs—no surprises, no confusion. Just friendly support, every step of the way.
New Patient Forms
Patient Registration
This form collects medical history and insurance information to insure proper care.
Privacy Policies
This notice describes how your health information may be used for healthcare applications.
HIPAA
This protects and authorizes use of information for treatment, payment or healthcare operations.
Financial Agreement
This document details the cost of treatment, payment options, and other relevant financial policies.
Transfer of Records
This document protects and authorizes transfer of information between dental offices.
Accepted Insurance and Payment Options
Insurance
Harbor Lights Dental Care works with you to maximize your care and benefits. We bill most dental insurance plans, including: Aetna, Ameritas, Blue Cross Blue Shield, Cigna, Delta Dental, Guardian, Humana, MetLife, and many more!
Sunbit
To help you Smile Now and Pay-over-time, we now offer access to flexible payment plans for your dental needs. Click here to explore your options.
HFD
HFD provides financing where traditional means fall short. For flexible options, Click here to apply.
Care Credit
Care Credit is designed specifically for out-of-pocket health and wellness expenses. Click here for info.
Direct Payment
We accept Cash, Personal Checks, Credit Cards (includes a 3% processing fee), Debit Cards and HSA.
Membership
Harbor Lights Dental Care offers a membership plan as an alternative to traditional insurance coverage. Contact us today for options and benefits.
Frequently Asked Questions
Do you take dental insurance?
Yes, we accept most dental insurance plans at our office and we work with Delta Dental.
How do I know what my insurance covers?
Coverage varies by plan. We’ll review your benefits and give you a clear estimate of what’s covered—and what isn’t—before any treatment begins.
Do you offer payment plans?
We partner with CareCredit to offer convenient options for breaking up your bill into affordable monthly payments. In some cases, you can even finance your dental treatment interest-free. We also offer affordable annual memberships at a flat fee.
Can you help me maximize my benefits?
Yes! We’ll help you plan care around your insurance cycle so you can get the most from your coverage before it resets.
Do you charge for missed appointments?
If patients don’t notify us 48 hours in advance of any changes or cancellations to your appointment, a fee of $50.00 will be charged to your account. We do reserve the right to waive the fee when there are extenuating circumstances, however.
Schedule your appointment today!
Getting support from a professional team is a great way to keep your teeth healthy and help boost your overall wellness. If you want to learn more about our practice or to schedule an appointment with Dr. Pellegrom at our Grand Haven office, give us a call at (616) 842-2850. Or, feel free to fill out our contact form. We look forward to hearing from you and helping you on the path to wellness.
